Let’s Get Back To Life!

COVID-19: TELE-PHYSIO OR EMERGENCY APPOINTMENT

WE ARE HERE FOR YOU

As rehabilitation and health professionals, we want to help you prevent, relieve, and treat various physical problems that you may have during this time of confinement.

Our role is to allow you to regain the maximum of your capacities in order to allow you to accomplish your daily activities, to carry out your work or to practice a sport or leisure according to your condition and the security practices in this period of pandemic.


Tele-Physio allows you to consult a health professional by videoconference:

  • Physiotherapy
  • Occupational Therapy
  • Kinesiology
  • Athletic Therapy
  • Psychology – Mental Health
Reimbursed by the
SAAQ, the CNESST and most
private insurers.

FIND A CLINIC

Montreal
Monteregie
Laval
North Shore
Suroit
Lanaudiere
Laurentians
Estrie
Outaouais

TELE-PHYSIO

Consult a therapist in the comfort of your own home.

1 .

Simple and efficient

Carry out your treatment under the guidance and supervision of your therapist, in complete safety.

2 .

Covered by your insurance

Tele-Physio services are covered by the SAAQ, the CNESST and most private insurers.

3 .

Maintain your progress

Tele-Physio allows you to maintain your progress and to continue or initiate your treatment program.

EMERGENCY?

Some of our clinics accept in-person appointments, but only for emergencies. Click here.

What is Tele-Physio?
Tele-Physio is a consultation carried out remotely using your computer, smartphone, tablet or regular telephone. This allows you to chat with a therapist from the comfort of your own home.
The latter can then:
  • Assess your condition
  • Learn about the progress of your rehabilitation
  • Answer your questions and know your concerns
  • To advise you
  • Offer you a treatment plan to better manage pain
  • Offer you exercises allowing you to work on your musculoskeletal deficits
  • Advance your exercises and correct them if necessary
  • Communicate with your doctor to set up an optimal treatment plan, depending on your condition
In the case of a new musculoskeletal injury, this service also allows you to avoid an emergency room visit.
Who can benefit from Tele-Physio?

Our existing customers as well as people who have just suffered a musculoskeletal injury.

If you would like to chat with a physiotherapist via videoconference, you need a good internet connection, a smart phone, a tablet or a computer with a camera and a microphone.

* Videoconferencing can be done using these platforms:

  • Skype
  • Zoom
  • FaceTime
  • WhatsApp
  • Reacts
  • Google Meet
  • Medexa
  • ClinicMaster
  • other web programs

Otherwise, we can proceed by phone call.

What services are offered in Tele-Physio?

The following services are offered:

  • Physiotherapy
  • Occupational Therapy
  • Kinesiology
How does a session work?

The course of a session will vary depending on your needs and the discipline of your therapist, but may include the following interventions:

  • Evaluation of your movements
  • Learning self-mobilization techniques
  • Demonstration of exercises to treat your condition and pain
  • Correction of your mobility and strength exercises
  • Presentation of techniques to relax muscles and trigger points
  • Correction of your posture, for work, sitting on an armchair, for cooking…
  • Tips for self-treatment of headaches
  • Ergonomics at work
  • Advice on the best sleeping position
  • Advice on the best sleeping position
  • And more
How do I make an appointment?

If you are already a patient at an Action Sport Physio clinic, you can simply make an appointment with your therapist to continue your treatment program.

If you are a new patient, we will send you a form to fill out and return to us. After receiving this form, we will call you to make an appointment.

Visit your clinic's page to find their phone number, or to fill out the form outside of business hours.

If you have any further questions about Tele-Physio, we invite you to contact your clinic directly.

Face-to-face treatments are currently not being offered during the pandemic period.

Some clinics are open for Urgent cases only. If your injury is of an urgent nature, we invite you to call our clinic directly so our experts can assess if they will need to treat you in the clinic.

What is urgent according to the OPPQ:

  • Persistent severe pain in one part of the body or an important loss of function
  • Significant difficulty in getting around
  • The presence of numbness in the arms or legs
  • The consequences of an accident or a fall, or other recent trauma
  • Suspicion of a concussion
  • Rehabilitation after surgery
  • Neurological signs and symptoms
  • Cardiorespiratory, pediatric, geriatric and perineal disorders requiring sustained monitoring
  • Cases requiring a face-to-face consultation following a prolonged postponement of care in order to:
    • avoid complications
    • reassess the patient’s condition and adjust the care provided
    • assess the patient’s condition
  • Reference from your doctor, CNESST or SAAQ

For more information, please visit https://oppq.qc.ca/covid-19/patients/


FIND A CLINIC

HYGIENE MEASURES

What hygiene measures have we put in place for
emergency appointments?

1 .

Distancing of meetings

We space appointments between two patients by at least 30 minutes to ensure that you do not come across another patient in our clinic. This also gives us time to properly disinfect between visits

2 .

Disinfection of surfaces, treatment spaces and equipment after each use.

3 .

Hand washing of clients and therapists before and after each visit.

4 .

Protective masks and visors - MASKS ARE MANDATORY

Our professionals and our clients are required to wear protective masks during these appointments.

5 .

Staff reduction

Clinic staff are reduced to the minimum necessary to provide the care required.

6 .

Only urgent cases

Finally, only cases considered urgent and which cannot be treated by Tele-Physio are treated in person in our clinics.